(Taylor & Francis. Internet Reference Services Quarterly, 2013-12) King, Elizabeth A.; Dowding, Heidi E.; Pflager, Julia T.
Major changes over the past decade have moved Kazakhstan and
its university students out of the old Soviet model of education and
into the realm of international scholarship. While students from
this region are being prepared in new and innovative ways, their
research needs are still unique and require a firm understanding
on the part of academic librarians. With an eye to better serving
students at Nazarbayev University, librarians undertook a usability
of the library’s web resources in February 2013. This article
presents findings from the study, which address the distinct needs
of university students from post-Soviet nations.